Can not find folder for filtering rule

EQ Admin

EQ Forum Admin
Staff member
Hello,

Did you make a new mail filter rule to send email to a folder when received, but are now having a problem finding the email?

Make sure that you actually created the new folder and/or that it hasn't been accidentally deleted.

Double check the message rule too. If you only made the rule it may have fixed itself and be sending your inbox instead of the mail folder.
 
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