"It looks like someone else might be using your account"

oneword

It then asks me to verify, so it'll ask to send me a code to my backup e-mail, which I do, but it doesn't send no matter how many times I press the code. I usually just get work e-mails, so I don't actually send any out and can't really answer the verification questions so I can't access.

What can I do?

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THERESA

Whoever hacked you probably changed the alternate email address and is intercepting the emails.

Try these steps to regain your account

How to recover a lost Hotmail password / How to regain control of a hacked account

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