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Old Thursday, July 26th, 2012   #1
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Default Can't Connect to Hotmail

For the past two days, I haven't been able to connect to Hotmail; instead, I get the message, "We can't connect to Hotmail right now. Please try again later." I have checked, and the Hotmail service is up and running normally, so it's something wrong on my end. I have tried running Malwarebytes, Superantispyware, as well as AVG. I am running Windows 7, Home Edition. Any ideas?
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Old Monday, July 30th, 2012   #2
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Default Re: Can't Connect to Hotmail

Hello,

Here are some troubleshooting steps that can help resolve problems between your computer and Hotmail:

How to troubleshoot hotmail problems including blank pages and login redirects

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Old Monday, July 30th, 2012   #3
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Default Re: Can't Connect to Hotmail

Thanks for that reply, Popwich. I copied and pasted those steps for future possible reference, in case I might need it in the future.

I got the Hotmail to work again, by restoring my computer to an earlier date. I had already tried that, though; I guess that I hadn't gone far back enough in time/date.

Thanks again for the thoughtful time and effort; I appreciate it!

--Ray Cole
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Old Thursday, August 9th, 2012   #4
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Default Re: Can't Connect to Hotmail

I keep getting a pop up that says they cannot download one of my hotmail accounts. How do I trouble shoot and find out why? I have read how to remove the address but it says if I do, then all of the mail will be lost. My Hotmail IS accessible through the MSN web site for that mail. Any help?
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Old Friday, August 10th, 2012   #5
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Default Re: Can't Connect to Hotmail

What is the popup from? Did your account get hacked?

When you say you can get in from the web site are you typing in your password or is your login session saved ("remember me") ?

How to recover a lost Hotmail password / How to regain control of a hacked account
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Old Friday, August 10th, 2012   #6
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Default Re: Can't Connect to Hotmail

Quote:
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What is the popup from? Did your account get hacked?

When you say you can get in from the web site are you typing in your password or is your login session saved ("remember me") ?

How to recover a lost Hotmail password / How to regain control of a hacked account
this is what the pop up says:
Unable to send or receive messages for the Hotmail (ellienc) account. The folder name is invalid or not allowed.

Server Error: 4201
Server Response: Folder name is disallowed
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00002

I can go to hotmail.com and access it, I know my password, that is not the problem. It happens when I try to open my windows live-where you can have all of your email delivered to one spot-like outlook express sort of. Hope this clarifies it a bit. Not been hacked or anything. It is just an aggravation basically. I got used to one mail client and having everything download in one spot.
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