Email Questions  
     

Left Nav Register Home Forum Email Directory Email Marketing Search Today's Posts Mark Forums Read Right Nav

Left Container Right Container
 

Go Back   Email Questions Email Forums ISP and Free Email Support Forums Hotmail


Hotmail Windows Live Hotmail help and support forum

Hotmail won't let me open ONE e-mail

Hotmail


Reply
 
LinkBack Thread Tools Display Modes
Old Monday, April 12th, 2010   #1
New Email
 
Join Date: Apr 2010
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Hotmail won't let me open ONE e-mail

It's an e-mail that's very important to me as it's from a Film school that I've applied to. Hotmail will let me open all other e-mails in my inbox, just not this one.
There's an attachment in the e-mail, and when I try to open it, it just says:
"Windows Live Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report."

If someone could reply soon I'd be extremely grateful!
Thanks.
lynchian91 is offline   Reply With Quote



Old Monday, April 12th, 2010   #2
Postmaster
 
popowich's Avatar
 
Join Date: Aug 2008
Location: Rochester, NY
Posts: 6,982
Thanks: 856
Thanked 635 Times in 597 Posts
Default Re: Hotmail won't let me open ONE e-mail

Hello,

Try forwarding the email to another email account such as a Gmail account.

Can you open it from the Gmail account?

After you have the attachment here are steps you can use to try and fix any conflicts between your computer and the Hotmail web page :

How to troubleshoot hotmail problems including blank pages and login redirects

-Raymond
__________________

Register today to ask an email question in our email forums.
popowich is offline   Reply With Quote
Old Monday, April 12th, 2010   #3
New Email
 
Join Date: Apr 2010
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Hotmail won't let me open ONE e-mail

Quote:
View Post
Hello,

Try forwarding the email to another email account such as a Gmail account.

Can you open it from the Gmail account?

After you have the attachment here are steps you can use to try and fix any conflicts between your computer and the Hotmail web page :

How to troubleshoot hotmail problems including blank pages and login redirects

-Raymond

Thanks for the quick reply Raymond, but the error message appears before the email is actually open. I can't get into the email itself, all I can see is the sender and subject, so I'm not sure how to forward it to a Gmail account!

-Jack
lynchian91 is offline   Reply With Quote
Old Wednesday, September 22nd, 2010   #4
New Email
 
Join Date: Sep 2010
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Hotmail won't let me open ONE e-mail

I can't open any mail in my account, it keeps saying "unable to send or receivemessagefor theLive(terryheemstra(1)account. Currently, I have over 1000 messages in my e-mail, please help me.
terryheemstra is offline   Reply With Quote
Old Thursday, September 23rd, 2010   #5
Postmaster
 
popowich's Avatar
 
Join Date: Aug 2008
Location: Rochester, NY
Posts: 6,982
Thanks: 856
Thanked 635 Times in 597 Posts
Default Re: Hotmail won't let me open ONE e-mail

Did you try the troubleshooting steps at this link?

How to troubleshoot hotmail problems including blank pages and login redirects

As I mentioned above if there is an issue between your computer and Hotmail (not an issue at Hotmail) the steps above have a good chance of helping you to correct the problem.
__________________

Register today to ask an email question in our email forums.
popowich is offline   Reply With Quote
Old Thursday, October 28th, 2010   #6
New Email
 
Join Date: Oct 2010
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Hotmail won't let me open ONE e-mail

Hello , i also have the same problem .
I tried all the ways and all the troubleshooting but i still cannot open the email
marshall is offline   Reply With Quote
Old Thursday, October 28th, 2010   #7
Postmaster
 
popowich's Avatar
 
Join Date: Aug 2008
Location: Rochester, NY
Posts: 6,982
Thanks: 856
Thanked 635 Times in 597 Posts
Default Re: Hotmail won't let me open ONE e-mail

What happens if you don't click into the email but you click the checkbox next to it before trying for forward the email?

Hotmail won't let me open ONE e-mail-hotmail-select-email-then-forward.jpg

Have you tried to use a mail program on your computer to download a copy of your inbox from Hotmail?

How do I configure my Hotmail or MSN email account to work with POP3?
__________________

Register today to ask an email question in our email forums.
popowich is offline   Reply With Quote
Old Saturday, October 30th, 2010   #8
Postmaster
 
popowich's Avatar
 
Join Date: Aug 2008
Location: Rochester, NY
Posts: 6,982
Thanks: 856
Thanked 635 Times in 597 Posts
Default Re: Hotmail won't let me open ONE e-mail

What version of Windows do you have?

Try installing Windows Live Mail 2011 and use that to remove the problematic email.

If you have Windows Vista or Windows 7 this should be an easy way to remove the problem email and resync your account.
__________________

Register today to ask an email question in our email forums.
popowich is offline   Reply With Quote
Old Wednesday, January 5th, 2011   #9
New Email
 
Join Date: Jan 2011
Posts: 1
Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Hotmail won't let me open ONE e-mail

Okay ive come across the same problem as the person who created this thread. I received a email quite a important one and could not open it, asked sender to resend it and still same problem. All my other emails i could open fine.

And then i accidentally come across a solution, you can actually read the email without opening it HOW COOL IS THAT . This is how i did it....

1. In you inbox right click on the email u cant open and click on 'view message source'.

2. A terrible long page will open up. Scroll down all the way to the bottom,
then slowly scroll up and you should come across the contents of the
email. It will be something like --=====123_eimwqimdq=====-- and
underneath will be your email contents.


Yass
Yass is offline   Reply With Quote
The Following User Says Thank You to Yass For This Useful Post:
popowich (Wednesday, January 5th, 2011)
Reply

Tags
email, hotmail, open

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't open or delete hotmail messages Sunshine Help Desk 22 Sunday, August 18th, 2013 10:56 AM
Hotmail won't let me open ONE email lynchian91 Help Desk 1 Monday, April 12th, 2010 12:20 PM
I cannot open old stored hotmail emails Balancer Hotmail 1 Thursday, October 1st, 2009 12:57 PM
Cant open or delete emails on hotmail hanbiohazard Help Desk 1 Sunday, August 23rd, 2009 10:21 AM
Cant Open Emails on Hotmail -ugggh! tboogie Help Desk 1 Wednesday, December 17th, 2008 11:12 AM



All times are GMT -4. The time now is 12:21 AM.


vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc.