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kenmurray Wednesday, March 13th, 2013 12:38 AM

Can't send emails even though i can receive them from Telstra Bigpond Australia
 
Hello,
I am having trouble sending emails with my Dialog dongal stick.

I need the "Outgoing Server Settings for Dialog" in order to be able to send emails.

In Australia my server settings are Bigpond.com.

What are the settings for Dialog, here in Sri Lanka.

Warm regards,
Ken M

popowich Wednesday, March 13th, 2013 12:25 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
Hi Ken,

Do you know the name of the internet provider you are currently using?

I can't determine it from your current IP address, whois, or traceroute.

:welcome: to Email Questions!

popowich Wednesday, March 13th, 2013 12:28 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
Hi Ken,

If you don't know who your current ISP is this might be the most convenient answer:

http://www.emailquestions.com/help-d...html#post15246

kenmurray Wednesday, March 13th, 2013 08:16 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
Hello Popowich,

My email provider in Australia is Bigpond.

So my outgoing SMTP is mail.bigpond.com

Can you tell me what the Outgoing SMTP is for Dialog?

For example, is it mail.dialog.com?

popowich Wednesday, March 13th, 2013 09:07 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
Hi Ken,

The SMTP server setting when connected to Dialog is:

smtp.dialognet.lk

kenmurray Wednesday, March 13th, 2013 09:19 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
Thank you for your help, but that SMTP did not work, as smtp.dialognet.sl

Are you sure it is this SMTP or is it: mail.dialognet.sl

popowich Wednesday, March 13th, 2013 09:36 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
> telnet mail.dialognet.lk 25
Trying 125.214.169.99...

The above doesn't look like it has any chance of working.


> telnet smtp.dialognet.lk 25
Trying 125.214.169.98...
Connected to smtp.dialognet.lk.
Escape character is '^]'.
220 trend.dialogsl.net ESMTP Postfix



The above answer, I think smtp.dialognet.lk is worth trying.

kenmurray Wednesday, March 13th, 2013 09:46 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
I have already tried smtp.dialognet.lk and sadly it does not work as the outgoing mail.

So, i still can receive emails from mail.bigpond.com but i cannot send emails by mail.bigpond.com, while i am here in Sri Lanka.

Nor can i send emails if i use smtp.dialognet.lk

So, what can i do?

My Bigpond mail server in Australia has told me that i need the Dialog outgoing server details.

popowich Wednesday, March 13th, 2013 11:18 PM

Re: Can't send emails even though i can receive them from Telstra Bigpond Australia
 
It sounds like the best solution is to create a free Gmail account (if you don't already have one) and use the Google SMTP servers to send email until you get back home.


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