Email Questions  
     

Left Nav Register Home Forum Email Directory Email Marketing Search Today's Posts Mark Forums Read Right Nav

Left Container Right Container
 

Go Back   Email Questions Email Forums Help Desk


Help Desk The EQ Help Desk is the place to get assistance with your email problems.
Please post your bounce messages, error codes, and email questions in the Help Desk.

How do unlock my account?

Help Desk


Reply
 
LinkBack Thread Tools Display Modes
Old Sunday, December 21st, 2008   #1
New Email
 
Join Date: Dec 2008
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default How do unlock my account?

I locked my account. When i go to log on it tells me i tried too many times. I can't reset it because it sends it to my hotmail which i cant log in to to reset it. Someone tell me how to unlock this account.
ksib is offline   Reply With Quote



Old Sunday, December 21st, 2008   #2
Postmaster
 
popowich's Avatar
 
Join Date: Aug 2008
Location: Rochester, NY
Posts: 6,896
Thanks: 850
Thanked 627 Times in 589 Posts
Default Re: How do unlock my account?

Hello,

How long has your account been locked for? I would expect a lockout to be at least 15 minutes but certainly no more than 24hrs. If the problem does not fix itself soon try the steps on the how to get control of your hotmail account page. It's possible there is a problem with someone or something else trying to access your account.

-Raymond
__________________

Register today to ask an email question in our email forums. Do you need urgent help? We offer Live Email Support!
popowich is offline   Reply With Quote
Old Thursday, September 29th, 2011   #3
New Email
 
Join Date: Sep 2011
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: How do unlock my account?

the same thing happened to me, if you get to the page were it shows you the email it is going to send the code to, there is a little link above which lets you contact surrport or somethiong along them lines then follow the way then fill in as much as you can and they will ask you for another email address which they will send the link to which will let you reset your password and let you back into your account, but fill in as much as you can as if they dont think that you have filled in enough information they will not give you the link, i hope this is off help.
kealeykilleen10 is offline   Reply With Quote
Reply

Tags
account, unlock

Thread Tools
Display Modes




All times are GMT -4. The time now is 04:30 AM.


vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc.