Safe-mail.net is down for critical maintainance (maintenance)

EQ Admin

EQ Forum Admin
Staff member
There is no ETA for when the service should be restored.

Safe-Mail is down for critical maintenance with the following error message:

Safe-Mail Down for critical maintenance.jpg


A history tracking all of the Safe-Mail.net outages is discussed here - Is Safe Mail Down? (safe-mail.net)
 

EQ Admin

EQ Forum Admin
Staff member
The Safe Mail web site IP address has not changed (Is Safe Mail Down? (safe-mail.net) )

;; ANSWER SECTION:
www.safe-mail.net. 28774 IN A 212.29.227.71

There might be 2 more DNS servers added between now and the last time I checked (I think nsa & nsb might be newer additions)

;; ANSWER SECTION:
safe-mail.net. 14359 IN NS egoz.galiad.co.il.
safe-mail.net. 14359 IN NS ns.barak.net.il.
safe-mail.net. 14359 IN NS nsa.safe-mail.net.
safe-mail.net. 14359 IN NS nsb.safe-mail.net.

The misspelling of maintenance was a red flag but it appears to be an honest mistake and not part of a takeover page.
 

EQ Admin

EQ Forum Admin
Staff member
These two do appear to be offline right now. I can't dig against them.

;; AUTHORITY SECTION:
safe-mail.net. 14400 IN NS nsb.safe-mail.net.
safe-mail.net. 14400 IN NS nsa.safe-mail.net.

nsa.safe-mail.net. 43200 IN A 212.29.227.228
nsb.safe-mail.net. 43200 IN A 212.29.227.78

They're in the same network, probably the same single data center and down with the others safe-mail servers and web site.
 

Paul T

New Email
The company should have the integrity of issuing a status update.
My work has STOPPED in cold blood.
Rethinking options IF/WHEN they restore system.
Unacceptable.
 

Paul T

New Email
LATEST UPDATE...


Mon Oct 26 12:30 EDT 2015


We are sorry! Safe-mail is not ready yet.

Safe-mail.net is down for critical maintainance.

The system will return within two days.

Please wait few hours and try again.
 

Anony

New Email
Same message as above. Also, timed-out or '404 Not Found' for the past 3 days.

Safe-Mail been down so much this year, I opened Yandex last month for back-up.
It is official, Safe-Mail can no longer be the primary email address! If Safe-Mail
does somehow surface, I will be closing my accounts.
 

Paul T

New Email
[Latest Update]

Wed Oct 28 09:00 EDT 2015

We are sorry! Safe-mail is not ready yet.
Safe-mail.net is down for critical maintainance.

Further information will be published.
------------------------

This ranks as a first for any email client I've ever used....WTF!
 

Gindan

Valued Member
I called them directly yesterday: they have no idea when the service is going to be restored. Also, I suspect that we are talking about data loss, not just downtime.
 

D3855

New Email
Good to no you had direct contact with them! If they was shut down they would of said... Just hope my address book is still there :( if not lost 1000s of customers!
 

teris3

New Email
what is their phone number? I was told by people that +972 2-648-0066 is not working anymore? Are they down for good?
 

EQ Admin

EQ Forum Admin
Staff member
Yes, that is the last known working phone number for Safe-Mail. The current status is not known. The last error page indicated that they were working to restore the service.
 

Gindan

Valued Member
whois.sc/safe-mail.net

Registry Admin ID:
Admin Name: Ofir, Amiram
Admin Organization: Safe-mail Ltd.
Admin Street: P.O.Box 39001
Admin City: Jerusalem
Admin State/Province:
Admin Postal Code: 91390
Admin Country: IL
Admin Phone: +972.26480066
Admin Phone Ext:
Admin Fax: +972.6480180

emails: amiram (-at-) safe-mail (dot) net, amiram (-at-)galiad(dot)co(dot)il

No reply after sending them emails, but +972-2-6480066 answers (Time Zone = GMT +2)
 
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