recover correct page

jessica brown

New Email
I have been trying to access my correct Facebook page for days now. It's showing that I have more than one page, I have forgotten the correct password and username for my correct page can you please help me recover my page
 

EQ Admin

EQ Forum Admin
Staff member
Hi Jessica,

Can you be more specific? Do you have multiple Facebook accounts?

Are you trying to get back into an actual account, or a page where you had admin access?
 

EQ Admin

EQ Forum Admin
Staff member
Did you try the link on that page that I highlighted here?

Facebook lost access to email.jpg
 

jessica brown

New Email
It does not get me that far the part that I'm stuck on is the email part, It's asking to change that password not my facebook password
 

EQ Admin

EQ Forum Admin
Staff member
Are you sure you're getting to the real Facebook site? I'm not able to get it to ask me to try and reset an email password.

That doesn't make sense since they don't control your email anyways, unless you had one of those @facebook.com email addresses listed as your primary email address?

Do you have any other information such as a phone number associated with the account that you can use to try and recover it?
 

jessica brown

New Email
Are you sure you're getting to the real Facebook site? I'm not able to get it to ask me to try and reset an email password.

That doesn't make sense since they don't control your email anyways, unless you had one of those @facebook.com email addresses listed as your primary email address?

Do you have any other information such as a phone number associated with the account that you can use to try and recover it?
When I logged out last yes a phone number appears in the log in section.. I've tried that number but still no access it takes me back to finding my name again.
 
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